Privacy Policy
How we collect your personal information
We collect personal information directly from you through various interactions with our business. This includes data gathered when you submit the "Contact Us" form on our website, communicate with us via email (nicko@rmroofco.com) or phone (928-364-0963), or request an on-site roofing estimate. Additionally, we may automatically collect certain technical information through cookies and similar tracking technologies when you navigate our website.
What personal information we collect
To provide our roofing and construction services effectively, we collect the following types of personal data:
- Contact Information: Your name, email address, and phone number.
- Service Information: Your physical property address (necessary for roof inspections and project completion) and any specific details provided in your messages to us.
- Technical Data: Your IP address, browser type, device information, and website interaction data collected automatically when you visit our site.
How we use your personal information
We use your personal information to operate our business and deliver quality service. Specifically, your data is used to:
- Respond to your inquiries and provide roofing estimates or consultations.
- Schedule and perform residential or commercial roofing services.
- Communicate project updates, send invoices, and handle customer service requests.
- Send SMS communications regarding your project or appointments (if you have opted in).
- Improve our website functionality and enhance the overall customer experience.
How, why, and what personal information do we share with third parties
We value your privacy and do not sell your personal data. We only share specific personal information (such as your name, address, or payment details) with trusted third-party service providers who assist us in operating our business. This includes software for scheduling, payment processors, and website hosting services. These third parties are strictly authorized to use your information only as necessary to perform these business functions on our behalf.
Mobile and SMS Data
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.